The Tollgate Practice strives to deliver a professional, accessible and comprehensive healthcare service of high quality that inspires confidence in our local community and for our patients.

Caring and inclusive

We treat all our patients with care, dignity, equality, and respect. We strive to meet our patients’ expectations and their needs, while we are respectful of patients’ individual choices. Our clinicians and staff work hard to ensure all patients receive good care and a professional service.

Efficient, high quality and safe

Our policies and procedures are regularly reviewed to ensure our service is as efficient as possible, while also maintaining a high level of safety and quality.

Working together

We work alongside other health organisations, public services, charities, and other external service providers to ensure our patients have the choice and support that they require. Our entire team works toward a common goal of maintaining care of the highest possible standard to our patients.

Continually improving

We review our processes and services on a regular basis and meet frequently as a team to discuss ways to improve. Staff development and training is an essential part of what we do, while we also take heed to patient feedback and adapt to an ever-changing healthcare environment.