To all our patients,
The practice has started a Patient Participation Group (PPG),
The overall aim of us creating this group is to develop a positive and constructive relationship between our patients, the practice and the community it serves, ensuring the practice remains open and responsive to all its patient’s needs.
Here your opinions and thoughts can be heard and supported by your local practice group!
So what can we do for you?
Our practice objectives for the PP scheme
- To develop a structure that gains the views of patients and enables the practice to obtain feedback from our patients
- To gather feedback regarding our customer service
- Supporting growth in our list size
- Listening to our patients and using some of their knowledge
- Raising awareness of what services we offer
- Raising awareness of admission avoidance schemes i.e A&E / the walk in
- Educating our Patients
- Engaging with our Patients needs
The PPG committee
PPG coordinator
Caroline Clark-Long
One member of the clinical team will be required to attend
- 12 to 15 patients
- Selection of ages, sexes and mixed ethnics
- The meetings will not be for complaints
- To attend a meeting every three months for a year
Committee discussion
- Clinical updates
- NHS updates
- Practice update
- PCT services
- Patient choice
- Access information and feedback
- Building and contents
- Constructive ideas
- Financial management, structures, costs and business plans
- DNA’s
Join our Patient Participation Group
All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.
Members should as far as possible, be representative of the surgery population.
To join:
- phone us on 01206 574483